Peoples Gas has committed $12 million in additional assistance for customers. Beginning July 6, 2020, residential heating customers with an arrearage on their Peoples Gas account who have received a Low Income Home Energy Assistance Program (LIHEAP) or Share the Warmth grant since October 2019 will receive a Bill Payment Assistance Program (BPAP) grant toward their natural gas bill. A credit up to the amount of the customer’s arrearage, or $500 — whichever is less — will automatically be applied to the customer’s account.
Eligible customers who have not yet applied for a LIHEAP or Share the Warmth grant are urged to do so, as they may also receive a BPAP grant. Additionally, a customer whose account remains in arrears after all credits have been applied should contact call 866-556-6001 to set up a payment arrangement.