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Smart911

Smart911 allows individuals and families to provide, medical, household, or situational information when they call 9-1-1 to help first responders rapidly assist in the case of an emergency. The Smart911 profile you create is displayed to the call taker when you call 9-1-1 from the registered phone number. Prepare First Responder–In COVID-19 times, by including vaccination data and other household information, the first responders can know vital information prior to arrival. Include your vehicle description, utility shut off locations, property layout, and any information that would be useful in an emergency call to 9-1-1. Enter as much or as little as you like.


Residential Camera Option–Residents can opt-in to better serve Chicago communities by sharing their public-facing surveillance camera with law enforcement investigators if needed on their Smart911 safety profiles. Residents with a home surveillance camera that captures the public way can partner with Chicago Police if a crime occurs in their neighborhood by allowing the police to contact you to share video footage to help solve crime.

Assist Seniors and those with disabilities–For active seniors, a safety profile can give peace of mind that in the event of an emergency, 9-1-1-would have details on their home and medical needs. For loved ones with Alzheimer’s or other critical health matters, information can be added along with an emergency contact.

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