City services like tree trims, sewer clogs, and rodent control can be requested through our office, online by going to 311.chicago.gov, or calling 311. You are always welcome to send the information to our office so we can get detailed information to our city departments.
Street & Sanitation Services
The Department of Streets and Sanitation provides a variety of services including garbage and recycling collection, street cleaning, graffiti removal, snow plowing, and tree maintenance. The 32nd Ward’s Superintendent, Mr. Pedro Borrero works closely with our office to ensure these services are delivered efficiently. Please contact us to report any issues that require attention, or to submit a request, visit 311 Chicago.
You can also call 311 for or visit the 311 website to submit a request.
The Department of Streets and Sanitation needs the cooperation of businesses and residents to keep alleys rat free. Many of the rodent problems that are reported are highly preventable. You can help by making sure your trash is properly contained. When garbage carts are securely closed, it helps to cut off the food supply and then rats will eat the poison that the Bureau of Rodent Control places in rat burrows. In addition to residents containing their garbage, dog owners need to clean up after their pets and make sure waste materials are disposed of in sealed containers.
If you see a rat or notice conditions that may contribute to rodent activity, please contact our office.
Street Sweeping Map
Street sweeping starts April 1st and ends in November. During street cleaning days, vehicles cannot park on a specific side of the street in order to accommodate the street sweeper. Please always make sure to watch out for signs on your block so that you know when your street will be swept. You can also print a copy of the sweeping map and keep it handy and share it with your neighbors.
Also, please help us keep sewer drains and curbs as clear as possible and remove any leaves from drain covers. Leaves may not be raked into the street for the street sweeper. Leaves left out in the street can clog drains and damage the street sweeper. Please bag leaves and place them next to your trash bins.
There are many regulations regarding parking in the City of Chicago so always read signs before parking.
Moving Day No Parking Signs
No Parking signs for residential moves are available to 32nd Ward residents. To obtain these signs, please come to our office at least 24 hours in advance of the move with proof of residence. Parking signs are available for the hours between 6:00 AM-6:00 PM. The Chicago Department of Transportation (CDOT) also provides No Parking signs for residential moves, at a fee of $25.00. CDOT will provide enforceable signs (for ticketing or towing) for the day of the move. For more information on this program, please contact CDOT at (312) 744-4652.
Annual City Vehicle Stickers
City residents who own a vehicle are required to have a valid annual city sticker regardless of where the vehicle is registered. New residents and those who recently purchased a vehicle have 30 days to come into compliance. Annual city stickers are sold through the Chicago City Clerk office ONLY. You can purchase an annual city sticker at the following locations:
City Clerk office – 121 N LaSalle, Room 107
City Clerk satellite office – 5430 W Gale
Department of Revenue – 4445 N Pulaski
At most currency exchanges (service fee may apply)
The city sticker is required for residents in addition to vehicle registration. For State of Illinois vehicle registration requirements, please click here.
Residential Permit Parking
Streets near CTA or Metra train stations or other business districts might restrict parking to neighborhood residents with a valid residential parking permit. Click here to check if you are eligible for a residential parking permit.
Daily Residential Parking Passes (RPP)
Daily RPP passes are available for purchase at our office. To purchase, visit the City Clerk’s website (here) or bring an updated Driver’s License or State ID that reflects your current address to our office for purchase. We do not accept cash.
Overnight Winter Parking Ban
There is a Winter Overnight Parking Ban on many Chicago streets between December 1st and April 1st. This ban is in effect regardless of snow fall. In the 32nd Ward, this ban applies to Milwaukee Ave. Click here for a city-wide map of restricted streets.
Two Inch Snow Parking Ban
A separate snow parking ban exists for snowfalls of two or more inches of snow. Click here for a city-side map.
Parking Tickets and Towing
If you receive a parking ticket, please read the directions on the back of the violation notice to either pay or contest your ticket. For more information, you can call the Department of Finance at 312-744-PARK or visit their website.
If you think your car has been towed our of a construction zone or on a snow day, visit the Department of Finance website to track your vehicle.
Chicago’s parking meters are operated by LAZ Parking. For a map of parking Pay-N-Display boxes, click here. There are three LAZ monthly parking lots located in the 32nd Ward at 3120 N. Greenview, 1530 W. Barry and 1635 W. Melrose. For more information on monthly parking, click here.
Water & Sewer Services
MeterSave is a program offered by the City of Chicago Department of Water Management (DWM) to install water meters in residences to help save water and money. For more information, visit www.metersave.org or call (312) 744-4426.
Senior Citizen Sewer Rebates
Rebates on water bills are available to residents 65 years of age or older. You must own and occupy the property to receive the rebate. There are two types of rebates, depending on whether you have a separate water bill or share a meter with other units:
01. Senior Citizen Water Exemption
If you have your own water meter and receive a water bill solely addressed to you, you may apply for the Water Department Senior Citizen Exemption. This will exempt you from future sewer charges on your water bill. Only buildings zoned as single family homes (and townhomes with individual water meters) qualify for the senior citizen exemption; buildings with 2 units, even if used as a single family home, do not qualify for either the exemption or the rebate.
02. Senior Citizen Sewer Charge Refund
If you share a water meter and pay a water bill in conjunction with other units in your building or complex, you may apply for the Senior Citizen Sewer Charge Refund from the Department of Finance. The amount of the refund is $50.00 per calendar year. The rebate program only applies to condos, townhomes, and co-ops. You must file for this refund on an annual basis. Fill out the complete application here. More information is available on the Department of Finance’s website.